Same Rules Everywhere
Whether you're on desktop, mobile or tablet, your privacy protections remain identical. We don't weaken encryption or data handling on any device.
LEGAL REFERENCE
Your Privacy Comes First
We built 168games around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every table session, and every sportsbook bet stays encrypted and...
Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
What We Collect and Why
When you open an account with 168games, we collect your name, email, phone number and payment details to verify your identity and process transactions. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect. In supported regions where local law permits, we use this data to prevent fraud, comply with financial regulations and improve
your account flow. Your payment information—whether DANA, OVO, GoPay or QRIS—is tokenized and never stored in plain text on our servers.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Questions? Reach Out
Team online
Email Support
Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours and can help you request, update or delete your personal information.
Live Chat
Open the chat widget in your account dashboard to ask about data handling, payment security or account privacy settings. Our team is available during lobby hours.
Account Settings
Manage your privacy preferences directly in your account. Control email notifications, data sharing and communication frequency without contacting support.
WHY VISITORS TRUST US
How We Protect Your Trust
SSL Encryption
Every transaction and login session uses 256-bit SSL encryption. Your account credentials and payment details travel through secure channels only, never exposed to third parties.
PCI Compliance
We maintain Payment Card Industry Data Security Standard compliance for all payment processing. Regular audits ensure your financial data meets international protection benchmarks.
Data Minimization
We collect only the information needed to run your account and process payouts. Unnecessary data is deleted after 90 days unless local law requires longer retention.
Third-Party Vetting
Payment processors, game providers and analytics partners sign strict data-handling agreements. We audit their security practices annually and terminate relationships that fall short.
Breach Response
If unauthorized access occurs, we notify affected accounts within 24 hours and provide guidance on account recovery. We also report to relevant authorities in supported regions.
Policy Updates
When we change this policy, we email you 30 days in advance. You can review changes in your account settings and opt out of new data uses before they take effect.
WHY THIS PLATFORM
Consistency Across Our Platform
Unified Account Data
Your profile, balance and history sync across all platforms. We don't duplicate or fragment your information across separate systems.
One Privacy Standard
Live tables, slot lobbies and sportsbook markets all follow the same data protection rules. No section of 168games operates under different privacy terms.
Consistent Retention
Account data, transaction records and session logs follow the same deletion schedule across all features. We don't keep some data longer than others without reason.
Unified Payment Security
DANA, OVO, GoPay and QRIS deposits all use the same tokenization and encryption. No payment method receives weaker protection than another.
Single Opt-Out
Marketing preferences, data-sharing choices and communication settings apply across your entire account. You don't need to opt out separately for each feature.
Transparent Logging
We maintain one audit log of all data access and changes. You can request a copy of your access history anytime through account settings.
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup using your phone number and email. This single verification unlocks your full lobby access without repeated checks.
Session Continuity
Your login session persists across devices so you can switch from mobile to desktop without re-entering credentials. Sessions expire after 30 days of inactivity for security.
Payout Transparency
Every withdrawal request shows your account balance, payment method and processing time before confirmation. We don't hide fees or delays in the payout flow.
Lobby Personalization
We remember your game preferences, table limits and favorite sportsbook markets to show you relevant content first. You control what we remember in settings.
Activity Dashboard
Your account displays all recent logins, deposits, withdrawals and gameplay sessions. You can flag suspicious activity and request immediate account lockdown.
Data Export
Request a complete copy of your account data—profile, history, preferences and transactions—in standard format anytime. We deliver it within 7 business days.
Privacy Policy Questions
We retain your account data for 7 years to comply with financial regulations in supported regions. After that period, we delete all personal information except transaction records required by law. You can request early deletion of non-essential data anytime.
Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. We'll email you a complete file of your profile, history, preferences and transactions within 7 business days. You can also request this via [email protected].
We share only the minimum data needed to run your account. Game providers see your session ID and balance; payment processors see your transaction details. We never sell your data to third parties and require all partners to sign strict confidentiality agreements.
Contact our support team at [email protected] with your account email and registered phone number. We'll verify your identity and help you regain access. For security, we don't reset passwords via email alone—we use a two-step verification process.
No. We use payment tokenization, which means your actual payment details never touch our servers. Only a secure token is stored, and your real account information stays with your payment provider. This keeps your wallet data completely separate from our platform.
This policy applies to all 168games accounts. If you're outside supported regions, your data is still encrypted and protected under the same standards. However, local laws may differ, so contact us if you have jurisdiction-specific questions.
Absolutely. Go to Settings > Communications and uncheck 'Marketing Emails'. You'll still receive account alerts, payout confirmations and security notices. Opting out of marketing never affects your lobby access or account status.